Privacy policy

I am committed to protecting your privacy and handling your personal information with care and respect.

This privacy policy explains how I collect, use, store and protect your personal data when you visit this website, make an enquiry, or use my counselling services.​ I process personal data in accordance with UK data protection law, including the UK GDPR and Data Protection Act 2018. I am registered with the Information Commissioner’s Office (ICO).

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What information does this website collect?

If you contact me through this website, I may collect:

• Your name

• Email address

• Phone number (if provided)

• Any information you choose to include in your message

This information is used only to respond to your enquiry and arrange counselling where appropriate.

How your information is used

I use your information only to:

• Reply to your enquiry

• Arrange an introductory call or sessions

• Keep brief administrative records

I do not sell your data or use it for marketing.

Confidentiality

Any information you share is treated as confidential.
If you become a client, full details about confidentiality and data protection will be provided in the therapy agreement.

How long information is kept

If you contact me but do not begin counselling, I usually keep your enquiry details for up to 3 months and then delete them.

Cookies

This website may use cookies or basic analytics to help it function and improve performance. You can manage cookies through your browser settings.

Your rights

Under UK Data Protection law, you have the right to request access to your personal data and to ask for corrections or deletion where appropriate.

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Contact

If you have any questions about how your data is handled, please contact me:

Joanna Bell, Joanna Bell Counselling joannabellkingston@gmail.com

I handle personal data in line with UK Data Protection law &am registered with the Information Commissioner’s Office (ICO).

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